Participant & Family Resources

Understanding the NDIS

The National Disability Insurance Scheme (NDIS) provides funding and supports to eligible people living with disability. The NDIS is designed to help participants achieve their goals, increase independence, participate in their communities, and improve their quality of life.

Your NDIS plan is unique to you and is based on your individual needs, circumstances, and aspirations. Understanding how your plan works can help you make informed decisions about the supports and services that best meet your needs.

Accessing Supports

Accessing the right supports can make a significant difference to your wellbeing, independence, and ability to achieve your goals.

At Bamford Community Care, we work alongside participants, families, carers, and support networks to identify supports that align with individual goals and circumstances. Whether you require in-home support, support coordination, community participation, nursing care, or assistance with daily living, we can help you navigate available options and connect with appropriate services.

If you're unsure where to start, our team is here to help.

What the NDIS Code of Conduct Means for You

When receiving supports, you have the right to expect that workers and providers will:

✅ Respect your rights

✅ Respect your privacy

✅ Deliver safe and competent supports

✅ Act honestly and professionally

✅ Take action when concerns are raised

✅ Protect you from abuse, neglect and exploitation

✅ Maintain safe professional boundaries

At Bamford Community Care, we are committed to respecting and upholding the rights of every participant.

Further information can be found at https://www.ndiscommission.gov.au/about/ndis-code-conduct

Choice and Control

Choice and control are fundamental principles of the NDIS.

This means you have the right to make decisions about the supports you receive, who provides those supports, and how they are delivered. You are the expert in your own life, and your goals, preferences, culture, and values should guide the support you receive.

We believe supports should be created around people, not programs. Our approach focuses on working in partnership with participants to ensure services remain flexible, responsive, and tailored to individual needs.

Plan Reviews

Your NDIS plan should evolve as your goals, circumstances, and support needs change.

Plan reviews provide an opportunity to:

• Review your current goals

• Identify what is working well

• Discuss changes in your support needs

• Explore new opportunities and aspirations

• Ensure your funding aligns with your current circumstances

Keeping records of your achievements, challenges, reports, and support needs can help you prepare for plan reviews and ensure your voice is heard throughout the process.

Self-Advocacy Resources

Self-advocacy means speaking up for yourself, expressing your preferences, understanding your rights, and making informed decisions about your life.

Some ways to strengthen self-advocacy include:

• Learning about your NDIS plan

• Understanding your rights and responsibilities

• Asking questions when you need clarification

• Participating actively in planning meetings

• Sharing your goals and preferences

• Seeking support from advocates when needed

Remember, your voice matters. You have the right to be involved in decisions about your supports and to choose services that align with your goals and values.

Need Assistance?

If you need help understanding your NDIS plan, preparing for a review, accessing supports, or finding advocacy services, our team is happy to help.

Phone: (07) 4773 2888
Email: reception@bamfordcommunitycare.com

Participant-Led. Culturally Safe. Community Connected.